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As many of you are no doubt aware new rules and regulations have been introduced for everyone including the dental industry.

These changes are designed to protect you and ensure consistency in practices.

As a part of the changes currently being implemented it is necessary to ensure that we adhere to Data Protection Guidelines.  We have been doing this for a long time – hence the forms we introduced a few years ago.

In practice this means we cannot discuss any aspect of your care or your personal information with any other person except as necessary to facilitate your care, without a completed authority form from you.

Some people have found this change difficult to understand as previously one person has telephoned to arrange an appointment, cancel appointments or even discuss estimates. The best way to understand this change in practice is to consider the access other people have to your bank account? Your healthcare falls into the same level of protection against unauthorised access.

All of these changes are implemented with your protection in mind.

Effectively this means that all adults are responsible for their own appointments and payments and if you wish to allow another person to do this on your behalf you need to give us written authority.

If you know you have not filled out a data protection form at Tavistock Drive Dental Care then please do so next time you visit.

We will endeavour to remind you to complete a form.

0115 9602717.

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