CORONAVIRUS INFORMATION

March 25th, 2020

Tavistock Drive  Dental Care is closed and we are cancelling all appointments until we are allowed to return to work.

We will monitor the situation weekly and will contact any patients who already have appointments booked  in April in due course.

We are keeping a list of all appointments cancelled and WE WILL RING YOU when we know we can re-open.

Please let us know if your contact number has changed so we can keep you up to date and contact you when we need to.

Once we get back to normal – if you have not heard from us within 6 weeks, then do call just to check you have not been missed off the list.

EMERGENCIES

If you have a genuine emergency, there is a number to call on our answer machine – that number is 07764 466 257.

We are currently partnering with a local practice on Mansfield Road, Holly Tree House,  to cover emergency appointments so leave a message on the above number and someone will call you back.

We wish you all well and look forward to seeing you as soon as possible!

Tavistock Drive Dental Care 0115 9602717.

CORONAVIRUS UPDATE

March 18th, 2020

We would like to wish all our patients well at this worrying time, but we are still open at the moment and will let you know if we have to close.

If you have any concerns please ring and we will have someone answering the phone who can advise. 0115 9602717.

Our answer machine however is not working and you may not be able to leave a message! Keep ringing and we will endeavour to help or you can email the practice on chris.stead27@btconnect.com

If you have routine appointments booked we are still available and unless we are told otherwise you can still book in.

If you are in pain and need an emergency appointment ring the practice and there will be cover provided.

Looking forward to when this is all over, don’t forget  it will be a matter of months and not forever!

Keep safe from us all at Tavistock Drive Dental Care.

HYGIENIST APPOINTMENT CHARGES

March 2nd, 2020

In February we started a new payment scheme for appointments with our hygienists.  Over a month trial period we have decided not to continue to charge towards the next routine appointment.

Our computer programme is not able to deal with this situation easily (or the staff!) and it was rapidly becoming obvious that the system would cause more problems than it was worth.

We do hope that all our patients will arrive on time and on the right day as we send text messages the week before for all appointments and the day before for hygienist appointments as well.

With this in mind, please make sure we have your correct contact numbers as this is often where problems occur.

If you need to cancel an appointment please give us at least 2 days notice so we have the chance to book that time out again.

We look forward to seeing you at your next appointment!

Tavistock Drive Dental Care. 0115 9602717

CORONAVIRUS

February 24th, 2020

The outbreak of the Coronavirus is obviously a concern to everyone and we ask that anyone who thinks they may have been in contact with the virus, stays away from the practice until they know they are risk free.

Minimising the spread of any infection is of paramount importance and we ask for everyone’s co-operation in this.

Tavistock Drive Dental Care. 0115 9602717.

NEW STAFF

February 10th, 2020

We have appointed a new receptionist to cover maternity leave.  There is a lot to learn and take in for a new member of staff,  so please be patient with her!

We are still looking for a dental nurse so if you know of anyone who might be interested please call 0115 9602717 for more details.

Tavistock Drive Dental Care. NG3 5DU.

NEW STAFF.

January 29th, 2020

We are sorry to say that Jessica is leaving us tomorrow to go on maternity leave.

We wish Jessica all the best for her future and hope that motherhood suits her.

We are also looking for a new dental nurse to work with Thushanthi, so if you know of anyone suitable please get in touch.

Please bare with us whilst we look for 2 new members of staff to join our small team and train them up.

Tavistock Drive Dental Care, 0115 9602717.

NEDS. EMERGENCY APPOINTMENTS.

January 22nd, 2020

NEDS (Nottingham Emergency Dental Service) has been informed by Simplyhealth (Denplan), that Denplan will no longer reimburse NEDS for Denplan patients after emergency visits.

NEDS will of course see any patient, but the full charge of £60 will be payable instead of the previous £20.

This will take effect from 25th January 2020.

We hope we are able to cover all our patients’ emergencies, but we do use NED Services for week end cover and Bank Holidays etc. so please be aware.

Tavistock Drive Dental Care.

NEW SYSTEM FOR BOOKING HYGIENIST APPOINTMENTS.

January 15th, 2020

From 1st February we are going to ask for a £20 payment up front before booking your next appointment of 20 minutes, £30 for a 30 minute appointment and £40 for a 40 minute appointment.

This will be deducted from the appointment fee when you attend so the overall charge will not change. However, if you do miss your pre-booked appointment without giving us any notice the charge will not be refunded.

This is common practice with other dental surgeries where the hygienist is self-employed and this change has been requested by our hygienists.

CHRISTMAS EMERGENCY COVER.

December 18th, 2019

Happy Christmas to all our lovely patients.

We hope not to see you with an emergency over the festive period, but here is what to do if you do need us;

Monday 23rd December – the practice is open as usual.

Tuesday 24th  08.00 – 13.00 emergency cover only, please ring the practice on 0115 9602717 for advice.

Christmas Day and Boxing Day – please ring N.E.D.S. 0115 9420 878 – there will be a charge for this service.

Friday 27th  08.00 – 13.00 – please ring the practice for advice.

Monday 30th 08.00 – 13.00 -         ”         ”           ”

Tuesday 31st 0.800 – 13.00            “        “             ”

New Year’s Day – please ring N.E.D.S.

We look forward to seeing you next year.

Tavistock Drive Dental Care.

CHRISTMAS HOLIDAY 2019.

December 6th, 2019

We would like to wish all our patients a very Happy Christmas and look forward to seeing you in the New Year! (I expect you will not look forward to seeing us!)

We will be closed from Tuesday 24th December until 2nd January 2020 when we will re-open.

There will be emergency cover in place during this period, so please ring the practice on 0115 9602717 for information.

Tavistock Drive Dental Care.

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